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Maintenance Announcements

11th February, 2019

Scheduled interruption of the banking card system on Tuesday, February 12, 2019, between 06h00 and 06h30

In order to increase the quality of our services, we will perform on Tuesday, February 12, 2019, an update of our IT systems. This will involve the temporary interruption of our banking cards system between 06h00 AM and 06h30 AM.

During that timeframe, operations with cards issued by BRD will not be possible; the bank's ATM and POS networks will not be available.

We apologize for any inconvenience this situation may cause you. Thank you for your understanding!

 

09 Nov 2018

Branches’ Schedule and Operations Available for BRD Customers on Saturday, November 10, 2018

In order to increase the quality of our services, we will carry out an upgrade operation of our IT systems on Saturday, November 10, 2018.

Cards and the ATM and POS network will work normally.

With regard to MyBRD (Internet and Mobile Banking) services, they will work with several limitations, as follows:

• Transactions performed between 14h00 and 23h30 will remain on hold and will be processed the next day;

• Your account balance will not reflect transactions with cards performed within this timeframe.

In BRD@ffice, transactions ordered after 14h00 will be automatically processed the next day, according to the week-end schedule, except for foreign exchange, which must be made again by customers the next day. The available balance displayed on the site will not reflect transactions performed after 14h00. The list of operations will be available in the next end-of-day statement.

Between 14h00 and 22h00, BRD Contact Center will provide only general information and emergency services for card users.

In the branches open on Saturday, November 10th, this operation involves discontinuing software programs that make possible to execute customer operations beginning with 13h30.

Thus, beginning with the aforementioned time, operations will only be possible through the automated bank machines available in branches:

• Western Union operations

• Bill payments

• Cash deposits

• Cash withdrawals

• foreign exchange (EUR / USD) on dedicated machines

 

05 Nov 2014

Temporary change of working hours of our Sinaia - Grup Ploiesti branch

We kindly inform you that starting 25.10.2014, our weekend program will be suspended temporarily in our Sinaia - Grup Ploiesti branch, until 14.12.2014

Our offices remain opened from Monday to Friday during 9-17 Hours.

 

15 Oct 2014

BRD Groupe Société Générale Temporarily Interrupts Its IT System For Maintenance Works

In order to perform maintenance works of its IT system, BRD’s ATM and POS networks  will be interrupted on Friday, October 17, 2014, between 05:30 and 06:15 hours. During this period, cards issued by BRD can’t be used for payments or cash withdrawals in Romania or abroad.
 

 

05 Oct 2014

BRD Groupe Société Générale Interrupts Temporarily Its IT System For Maintenance Works

In order to perform maintenance works of its IT system, BRD’s ATM and POS networks, as well as remote banking services, will be interrupted on Monday, October 6, 2014, between 01:25 and 04:40 hours. During this period, cards issued by BRD can’t be used for payments or cash withdrawals in Romania or abroad.

 

11 Sep 2014

BRD - Groupe Société Générale Temporarily Interrupts Its Cards IT System For Maintenance Works

In order to perform maintenance works of the cards IT system, BRD’s ATM and POS networks will be interrupted on Monday, September 15, between 05:30 and 06:00 hours. During this time period, banking cards issued by BRD – Groupe Societe Generale cannot be used for payments or cash withdrawals, in Romania or abroad.

 

14 Aug 2014

BRD Branches Program for August 15

On August 15, 2014, BRD branches will not work with customers, with the exception of:
  • The branches situated inside most of the malls and of Henri Coandă Airport Branch (Visa Tax);
  • Bran and Poiana Braşov branches, open between 10.00 and 14.00 and of Sinaia branch, open between 9.00 and 13.00.
 
On the same date, the following services offered by BRD Contact Center will be available:
  • Automatic options of balance / operations consulting
  • Emergency services dedicated to card holders and Multix/BRD@ffice users
 
MyBRD Contact centre is available at:
  • 0800 803803 (toll free call in Romtelecom network),
  • +4021 302 61 61 (normal toll, available from both Romania and abroad)
  • *BANCA (*22622 – normal toll in Orange and Vodafone networks)
 
as well as by e-mail, at MyBRDContact@brd.ro.
 
BRD-Groupe Société Générale is the second bank in Romania considering the total assets’ volume and the first one in terms of major corporate clients and syndicated facilities. BRD - Groupe Société Générale has 2.3 million customers and operates a network of approximately 880 units. With over 2.3 million valid cards and a network acceptance over 21,600 POS, and 1,500 ATMs, BRD is no. 1 on the Romanian card market. With factoring operations of EUR 918 million in 2013, BRD is the leader of the factoring market.
 
BRD is part of the Société Générale Group, one of the largest European financial services groups. The group has 148,000 employees in 76 countries and 32 million customers worldwide in its three key activities:
  • Retail banking in France
  • International retail banking, financial services and insurance
  • Corporate & Investment banking, private banking, asset management and investor services

 

27 Jun 2014

BRD - Groupe Société Générale Temporarily Interrupts Its Cards IT System For Maintenance Works

In order to perform maintenance works of the cards IT system, BRD’s ATM and POS networks will be interrupted on Tuesday, July 1st, between 05:30 and 06:00 hours. During this time period, banking cards issued by BRD – Groupe Societe Generale cannot be used for payments or cash withdrawals, in Romania or abroad.

 

18 Apr 2014

BRD’s Units Program During Easter

On April 20-21, 2014, BRD units will not work with customers, except for:
  • Units located inside malls and markets, which will work on April 21st according to the enclosed program;
  • Henri Coandă Airport branch - Visa tax desk;
  • Bran and Poiana Braşov branches, which will be open on April 21 between 10:00 AM and 14:00 PM
 
During Easter, BRD Contact Center will function according to the program below:
  • April 19 – Vocalis service will be functional with all options between 08:00 AM  and 16:00 PM
  • April 20 and 21:
  • automatic options of balance / operations consulting
  • emergency services dedicated to the owners of Multix/BRD@ffice cards
 
Vocalis service is available at:
  • 0800 803 803 (toll free call in Romtelecom network)
  • +4021 302 61 61 (normal toll, available from both Romania and abroad)
  • *BANCA (*22622 – normal toll in Orange and Vodafone networks)
 
as well as by e-mail, at vocalis@brd.ro.
 
BRD-Groupe Société Générale is the second bank in Romania considering the total assets’ volume and the first one in terms of major corporate clients and syndicated facilities at mid 2013. BRD - Groupe Société Générale has 2.3 million customers and operates a network of approximately 900 units. With over 2.3 million valid cards and a network acceptance over 21,600 POS, and 1,500 ATMs, BRD is no. 1 on the Romanian card market. With factoring operations of EUR 918 million in 2013, BRD is the leader of the factoring market.

BRD is part of the Société Générale Group, one of the largest European financial services groups. The group has 154,000 employees in 76 countries and 32 million customers worldwide in its three key activities:
  • Retail banking in France
  • International retail banking, financial services and insurance
  • Corporate & Investment banking, private banking, asset management and investor services
 
 

04 Apr 2014

BRD Groupe Société Générale Interrupts Temporarily Its IT System For Maintenance Works

In order to perform maintenance works of its IT system, BRD’s ATM and POS networks, as well as remote banking services, will be interrupted during the night of Saturday, April 5, to Sunday, April 6, 2014, between 02:00 and 06:45 hours.

 

20 Jun 2014

BRD - Groupe Société Générale Temporarily Interrupts Its Cards IT System For Maintenance Works

In order to perform maintenance works of the cards IT system, BRD’s ATM and POS networks will be interrupted during the night of Sunday, June 22, to Monday, June 23, 2014, between 01:30 and 05:00 hours. During this time period, banking cards issued by BRD – Groupe Societe Generale cannot be used for payments or cash withdrawals, in Romania or abroad.
 
 

06 Jun 2014

BRD Branches Program for June 9

On June 9, 2014, BRD branches will not work with customers, with the exception of:
  • The branches situated inside most of the malls and of Henri Coandă Airport Branch (Visa Tax);
  • Bran and Poiana Braşov branches, open between 10.00 and 14.00 and of Sinaia branch, open between 9.00 and 17.00.
 
On the same date, the following services offered by BRD Contact Center will be available:
  • Automatic options of balance / operations consulting
  • Emergency services dedicated to card holders and Multix/BRD@ffice users
 
BRD contact centre is available at:
  • 0800 803803 (toll free call in Romtelecom network),
  • +4021 302 61 61 (normal toll, available from both Romania and abroad)
  • *BANCA (*22622 – normal toll in Orange and Vodafone networks)
as well as by e-mail, at MyBRDContact@brd.ro.
 
BRD-Groupe Société Générale is the second bank in Romania considering the total assets’ volume and the first one in terms of major corporate clients and syndicated facilities. BRD - Groupe Société Générale has 2.3 million customers and operates a network of approximately 880 units. With over 2.3 million valid cards and a network acceptance over 21,600 POS, and 1,500 ATMs, BRD is no. 1 on the Romanian card market. With factoring operations of EUR 918 million in 2013, BRD is the leader of the factoring market.
 
BRD is part of the Société Générale Group, one of the largest European financial services groups. The group has 148,000 employees in 76 countries and 32 million customers worldwide in its three key activities:
- Retail banking in France
- International retail banking, financial services and insurance
- Corporate & Investment banking, private banking, asset management and investor services
 
 

30 Apr 2014

BRD’s Units Program For May 1st

On May 1st, 2014, BRD units will not work with customers, except for:

  • Units located inside malls and markets, save for Jollie Ville and Auchan Targu Mures, which will be closed;
  • Henri Coanda Airport branch - Visa tax desk, Bran branch, open between 10h00 and 14h00 and Giarmata, open between 07h00 and 21h00.

 

On the same date, the following services offered by BRD Contact Center will be available:

  • automatic options of balance / operations consulting
  • emergency services dedicated to card holders and Multix/BRD@ffice users

 

Vocalis service is available at:

  • 0800 803803 (toll free call in Romtelecom network)
  • +4021 302 61 61 (normal toll, available from both Romania and abroad)
  • *BANCA (*22622 – normal toll in Orange and Vodafone networks)

as well as by e-mail, at vocalis@brd.ro.

 

25 Apr 2014

BRD Groupe Société Générale Interrupts Temporarily Its IT System For Maintenance Works

In order to perform maintenance works of its IT system, BRD’s ATM and POS networks, as well as remote banking services, will be interrupted during the night of Saturday, April 26, to Sunday, April 27, 2014, between 02:00 and 08:00 hours.

 

24 Mar 2014

BRD - Groupe Société Générale Interrupts Temporarily Its Cards IT System For Maintenance Works

In order to perform maintenance works of the cards IT system, BRD’s ATM and POS networks will be interrupted during the night of Monday, March 24, to Tuesday, March 25, 2014, between 03:00 and 05:00 hours. During this time period, banking cards issued by BRD – Groupe Societe Generale cannot be used for payments or cash withdrawals, in Romania or abroad.

 

14 Feb 2014

Maintenance operation

Between February 15, 20:30 hours, and February 16, 02:00 hours, BRD mobile and internet banking apps will be unavailable due to the performance of a technical maintenance operation.

 

06 Feb 2014

BRD - Groupe Société Générale Temporarily Interrupts Its Cards IT System For Maintenance Works

In order to perform maintenance works of the cards IT system, BRD’s ATM and POS networks will be interrupted during the night of Monday, February 10, to Tuesday, February 11, 2014, between 02:00 and 07:30 hours. During this time period, banking cards issued by BRD – Groupe Societe Generale cannot be used for payments or cash withdrawals, in Romania or abroad.
 
 

29 Nov 2013

BRD schedule on 30th of November and 1st of December

On November 30 and December 1st, BRD branches will not work, with the exception of:
  • The branches located in airports and hypermarkets, which will work as usual (Jolie Ville and Henri Coanda will be however closed on December 1st, 2013)
  • Bacau Branch, Mihai Viteazu agency in Craiova, which will maintain their Saturday program for November 30, 2013
  • Sinaia agency, which will work on November 30 and December 1st, between 9h00 and 13h00
  • Bran and Poiana Brasov agencies, which will maintain their Saturday program and will work on Sunday, December 1st, between 10h00 and 14h00
 
BRD call center will provide the following services:
  • The automated options for account consultation
  • Emergency services for card holders and users of Multix/BRD@office;
  • Vocal authorization for POS users
 
BRD call center can be contacted at:
  • 0800 803803 (toll free number in ROMTELECOM network),
  • +4021 302 61 61 (normal toll number for calls from Romania and abroad)
  • *BANCA (*22622 – normal toll number for Orange and Vodafone mobile networks)
  • Email: vocalis@brd.ro;
   
 
 

15 Nov 2013

Scheduled maintenance operation, 16th of November 2013

Dear customers,
 
BRD-Groupe Société Générale will perform on Saturday, November 16, between 14h:00 and 24h:00, a maintenance operation of its IT systems.
 
As a consequence, some of the services offered by the bank, including remote banking services (internet banking, mobile banking, call center) will not be available for customers, partially or completely, during this period of time.
 
The IT banking cards system will work normally during this interval.
 
We apologize for any inconveniences caused by this operation.
 
 

07 Nov 2013

BRD Results as at September 30, 2013: Net profit of RON 51 million

The key figures of BRD-Groupe Société Générale as at September 30, 2013 at stand alone level, according to the International Financial Reporting Standards:
 
  • Net banking Income of RON 2,059 million, down 5.6% versus the similar period of 2012;
  • High operational efficiency: low C/I ratio (46.1%, stable compared to 9mths 2012), - 5.5% in operational expenses against 9 mths 2012;
  • Net Cost of Risk: - 10.5% against 9 mths 2012;
  • Net profit of RON 51 million
 
The evolution of the Romanian banking market during the third quarter of the year was not comforted by the general macro-economic conditions, the demand for loans remaining low. However, the retail market continued to capitalize especially on the “Prima Casa” program.
 
The BRD stock of gross loans to customers was of RON 34.4 billion as at September 30, 2013, lower by 5.1% compared to September 30, 2012. The loans to individuals increased by 1.4% compared to September 30, 2012 (versus a decrease for the banking system of 2.3%). This positive evolution was mainly supported by the housing loans which increased by 25.6% over the last 12 months (compared to the +8.4% for the banking system). The stock of corporate customers’ loans (RON 17.0 billion) registered a decrease of 10.9% against September 30, 2012.
 
Deposits were, at end of Q3 2013, up 6.6% against September 30, 2012, reaching RON 33.8 billion. Individuals’ deposits slightly decreased by 0.8% compared to December 31, 2012, and by 2.0% compared to September 30, 2012, mainly due to a decrease in foreign currency deposits.
Corporate deposits increased by 12.9% compared to December 31, 2012 and by 16.0% compared to the same period of last year, driven by the dynamic growth of local currency deposits (+19.9% versus September 2012).
Consequently, the net loans to deposits ratio further improved and reached 87.7%, lower by almost 16 points against September 30, 2012.
 
The Net Banking Income stands at RON 2,059 million, down by 5.6% compared to same period of last year, mainly due to the decrease in the net interest margin (-9.9%), negatively impacted by both structure and volume effects. Operational expenses were reduced by 5.5%, and the C/I ratio was of 46.1%. The Net Cost of Risk decreased by 10.5% compared to September 30, 2012.
 
The net profit for the 9 months ended as at September 30, 2013 was of RON 51 million.
 
The interim report is available to the public and investors on the website of the bank: www.brd.ro. Copies of the documents can also be obtained upon request, free of charge, at the head office of BRD-Groupe Société Générale, located at 1-7, Ion Mihalache Boulevard, 1st district, Bucharest.
 
BRD-Groupe Société Générale is Romania’s second bank in terms of assets and no. 1 on the syndicated loans market. BRD Groupe Société Générale has 2.3 million customers and operates a network of approximately 900 branches. With more than 2.3 million valid cards and an acceptation network of more than 21,600 POS and 1,500 ATMs, BRD is no. 1 on the banking cards market. With factoring operations exceeding 1 billion EUR in 2012, BRD is the leader of the Romanian factoring market.
 
BRD is part of the Société Générale, one of the largest European financial services groups. The group has 154,000 employees in 76 countries and 32 million clients throughout the world, in three core businesses:
- Retail banking in France
- International retail banking, financial services and insurance
- Corporate & investment banking, private banking, asset management and securities services
 
 

11 Oct 2013

BRD - Groupe Société Générale interrupts temporarily its cards system for maintenance

Aiming to perform maintenance works of its banking cards system, BRD-Groupe Société Générale ATM and POS networks will be shut down during the night of Saturday, October 12 to Sunday, October 13, 2013, between 01:20 04:00 hours, as well as during the night of Sunday, October 13 to Monday, October 14, between 01:20 and 04:00 hours. During these intervals, banking cards issued by BRD - Groupe Société Générale can’t be used for payments and withdrawals, in Romania or abroad.
 
 

14 Aug 2013

BRD schedule on 15th of August 2013

BRD announces that its territorial units will not be open to the public on the day of August 15th, 2013, with the following exceptions:
- the agencies situated in the large shopping centres and malls (except the Auchan Targu Mures agency and the Jolie Ville agencies, which will be closed)
- the Era Park agency, which will be open to the public between 9:30-21:00
- the agencies in Sinaia (9:00-13:00) and Bran (10:00-14:00)
- Visa Tax in the Henri Coanda Aeroport, which will be open non-stop

 

The Vocalis service is at the customers’ disposal for general information/subscriptions/support on BRD products and services, as well as operations (bill payments/ intra and interbank transfers) on the following channels:
- 0800 803803 (free call available only from the Romtelecom network)
- +4021 302 61 61 (normal payment number available in the country and abroad)
- *BANCA (*22622 –number with normal tariff in the networks Orange and Vodafone)
- Email: vocalis@brd.ro; Web: http://www.brd.ro.

 

BRD-Groupe Société Générale is the second bank in Romania by total assets. BRD is part of the Société Générale Group, one of the largest European financial services groups. The group has 154,000 employees and 32 million customers worldwide in three key activities:
- Retail banking in France
- International Retail Banking
- Corporate & Investment Banking