Remote closure

Personal Data Processing

The personal data provided through this form is processed by the Bank for the purpose of handling the request to terminate a product contracted remotely, based on the performance of the contract and the applicable legal obligations. The data will not be used for any other incompatible purposes and will be retained in accordance with the legally prescribed retention periods.

By submitting this request, I confirm that I have read and understood:

We received your request

Please go through the form and make sure you have filled in all fields correctly!

I understand that:

  • The Bank will process the request to close the current account only if all of the following conditions are met cumulatively:
    • the account does not have a negative balance;
    • the account balance is zero;
    • the account is not the settlement account of a product and services package*;
    • there are no active products or services linked to the account (e.g. debit card, standing order, direct debit, term deposit, MyBRD SMS, MyBRD Contact, loans, overdraft facility, POS savings service, investment funds, insurance products, securities, financial instruments);
    • there are no garnishments, attachments, or precautionary measures registered on the account;
    • there are no authorized representatives appointed on the account.
  • If there are debit cards linked to the account, the account closure will be completed 30 calendar days after all such cards have been cancelled and/or blocked.

*If the account to be closed is the settlement account of a product and services package, the product closure request for the "Products and Services Package" must be submitted."

I understand that the products and services included in the package being closed will be charged as individually purchased products and services, in accordance with the Fee and Commissions Guide for Individuals.

I understand that, following this request, the Bank will close, within a period ranging from 3 to 30 calendar days, the Products and Services Package, as well as the mandatory and optional products and services included in the package, provided that the specific closure conditions applicable to each product/service are met, as follows:

  • Current account serving as the package account / additional account within the package:
    Closure conditions:
    • the account does not have a negative balance;
    • the account balance is zero;
    • there are no active products or services linked to the account (e.g. debit card, standing order, direct debit, term deposit, MyBRD SMS, MyBRD Contact, loans, overdraft facility, POS savings service, investment funds, insurance products, securities, financial instruments);
    • there are no garnishments, attachments, or precautionary measures registered on the account;
    • there are no authorized representatives appointed on the account.
  • I understand that the current account will be closed 30 calendar days after all debit cards linked to the account have been cancelled and/or blocked.
  • Debit card linked to the package account / additional account within the package:
    Closure conditions:
    • full repayment of all amounts owed to the Bank resulting from transactions performed with the above-mentioned card. In this regard, I undertake to ensure that the account associated with the card is funded with all amounts representing payment obligations owed to the Bank under the agreement concluded with the Bank.
    • If this card is enrolled in Apple Pay or Google Pay, I understand that, upon cancellation of the card, the token associated with the card will also be deactivated and payments made with this card via a mobile device will no longer be possible.
  • Savings Account:
    Closure conditions:
    • the account balance is zero;
    • there are no garnishments, attachments, or precautionary measures registered on the account;
    • there are no authorized representatives appointed on the account.
  • With regard to insurance products linked to products included in the package (where applicable), I understand that:
    • Confort Insurance will be terminated upon closure of the debit card issued in the name of the package holder;
    • the travel insurance attached to the Gold/Platinum debit card included in the package will be terminated upon closure of the card;
    • the health insurance attached to the package will be terminated upon closure of the package.

Important: Closing the current account package results in the loss of the annual credit card administration fee waiver benefit associated with the credit card included in the package. Following the closure of the package, the credit card will be subject to the standard terms and charges set out in the contractual documentation.

As the Cardholder, I acknowledge and agree that:

  • I agree to fully repay all amounts owed to the Bank resulting from transactions carried out with the above-mentioned card.
  • For this purpose, I undertake to ensure that the account associated with the card is funded with all amounts representing payment obligations owed to the Bank under the agreement concluded with the Bank.
  • If I also wish to close the current account, I will submit a separate request.
  • I acknowledge that, in order to allow the settlement of all transactions and obligations related to the card, the current account associated with the card will remain open for a period of 30 days from the date of the closure request.

If this card is enrolled in Apple Pay or Google Pay, I understand that:

  • upon cancellation of the card, the token associated with the card will also be deactivated;
  • payments made with this card via a mobile device will no longer be possible.

If the indicated card is the primary debit card linked to the settlement account of a Products and Services Package and issued in the name of the package holder, I understand that:

  • closing the card will result in the closure of the package;
  • the other products and services included in the package will remain active;
  • starting from the next billing date, they will be charged as individually purchased products or services (outside a package), in accordance with the Fees and Commissions Guide.

Closure conditions:

  • I will ensure that the account associated with the Card contains sufficient funds to cover all amounts owed to the Bank under the Agreement (amounts resulting from transactions, interest, fees, insurance premiums, and costs related to the discharge of any movable mortgage, where applicable). I understand that the amount required to terminate the Agreement may be increased by interest and fees accrued after the submission of the closure request and until the account statement is issued, as well as by amounts related to transactions performed prior to the notification but settled thereafter (within 30 days).
  • I will immediately repay such amounts and settle any applicable interest and fees until all outstanding obligations towards the Bank have been fully discharged.

I also understand that:

  • following the submission of the notification, the credit facility will be cancelled and the Card will no longer be available for use;
  • the payment account associated with the Card will be automatically closed after 30 days, subject to full repayment of all outstanding amounts and fulfilment of the conditions set out in the General Banking Conditions; the settlement letter (confirmation that all payment obligations have been discharged) will be issued only after the expiry of the 30-day period following the submission of the closure request and provided that all outstanding amounts have been fully repaid, as this period is required for the settlement of all transactions and the closure of the account associated with the Card;
  • upon termination of the Agreement, any insurance products linked to the Card (life insurance or travel insurance, where applicable) will terminate in accordance with the relevant policy documentation;
  • any supplementary cards linked to the account will automatically cease to be valid;
  • if the Card is enrolled in a digital wallet (Apple Pay / Google Pay), the associated token will be deactivated and payments using mobile devices will no longer be possible.
Loan Account IBAN as indicated in the repayment schedule (e.g.: ROXX BRDE XXXC LXXX XXXX XXXX)
BRD current account held in the name of the borrower from which the repayment will be processed (e.g.: ROXX BRDE XXXS VXXX XXXX XXXX)

By submitting this request, I understand that:

  • The request will be processed only if there are no overdue amounts outstanding on the loan as of the date of the request.
  • The request may be cancelled if, at the time of processing, the current account designated for the loan does not contain sufficient funds to cover the early repayment.

In the case of full early repayment, I undertake to ensure that the current account contains the amount required to fully settle the loan (outstanding principal, accrued interest up to the repayment date, and any early repayment fee, where applicable), as well as any costs related to the release of collateral, in accordance with the loan agreement.

I agree that the life insurance policy concluded with BRD Life Insurance will terminate automatically.

I confirm that I am the holder of the account indicated for debiting purposes and that the information provided is accurate.

I acknowledge that the document certifying the discharge of all payment obligations related to the loan (settlement letter), issued in accordance with the provisions of Government Emergency Ordinance No. 50/2010, will be provided by the Bank only after full repayment of the loan, interest, and any other amounts due, as well as after the fulfilment of all contractual obligations.

Customers who use the YOU BRD internet and mobile banking service can close their term deposit directly through the application.

Closing a term deposit before maturity results in its early termination, and the deposit will be remunerated at the sight deposit interest rate applicable on the date of closure.

e.g.: ROXX BRDE XXXS VXXX XXXX XXXX

I understand that the Bank will process the request to close the indicated savings account only if all of the following conditions are met cumulatively:

  • the account balance is zero;
  • there are no garnishments, attachments, or precautionary measures registered on the account;
  • there are no authorized representatives appointed on the account.

If, at the time of closure of the savings account, interest is calculated on any balance previously held in the account, the corresponding amount will be transferred to a current account held in the account holder's name and denominated in the same currency as the savings account. If no such current account exists, the closure request cannot be processed remotely and my presence at a BRD branch will be required.

Closing is performed at the contract level; no new investment products may be subscribed thereafter, and any existing holdings must be liquidated at a BRD branch.

For investment funds managed by BRD Asset Management S.A., liquidation (redemption of investment fund units) may be carried out online.

I understand that, upon termination of the service, the Bank will no longer provide me with personalized information regarding my accounts through the automated telephone banking service.

I understand that, upon termination of the service, the Bank will no longer provide me with personalized information regarding my accounts through the automated telephone banking service.

I understand that the Bank will process the request to terminate the MyBRD SMS service provided that there are no outstanding amounts due to the Bank in relation to this service.

I understand that, once the service is terminated, I will no longer have access to the features and functionalities provided through this channel in relation to the products and services I hold with BRD.

To terminate the Travel Insurance policy, please visit the Insurer's website available here.

For the cancellation of the Motor Third-Party Liability Insurance (MTPL) policy, please contact the insurer through the channels dedicated to BRD customers: by e-mail at asigurariBRD@anytime.ro or by phone at +40 31 620 5000.

By submitting this request, I agree to the termination of the life insurance policy concluded with BRD Life Insurance in connection with my consumer loan, and I understand that, from the date of termination, I will no longer benefit from the insurance coverage or from any benefits and compensation provided under the policy.

General Declarations

By submitting this request, I understand that:

  • The Bank will perform additional checks to validate my identity and request (including contacting me by phone) before processing it.
  • The Bank will verify whether the product is eligible for withdrawal from the contract.
  • The product closure operation is irreversible.

If the conditions set out in this form regarding withdrawal from the contract are not met, the Bank will inform me by email at the address registered with the Bank. In this case, I may visit any BRD branch to exercise my right to withdraw from the contract.

I declare and confirm that I am the holder of the products selected for closure and that the information provided is accurate and complete.

I understand and accept that the closure process may take between 3 and 30 days from the date of the telephone confirmation of the request, depending on the type of product and the verifications required. The Bank will send confirmation of the withdrawal from the contract to the email address registered with the Bank.

All fields marked with * are required. All fields marked with * are mandatory. Requests submitted are received and processed on business days, from Monday to Friday, during the working hours available here: https://www.brd.ro/contacteaza-ne. Messages received outside business hours will be handled on the next business day.