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Cookie policy

Our website can set and read cookies and other technologies when accessed and used by visitors.

The term "cookie" refers to technologies based on the principle of storing and accessing information about the terminal (e.g. PC, laptop, tablet, mobile phone) used by a visitor to a website.

Cookies are text files that contain small amounts of information consisting of letters and numbers, which will be stored on the user's device.

Cookies are installed by request from a web server to a browser (eg Internet Explorer, Firefox, Chrome) and are completely "passive" (does not contain software, viruses or spyware and cannot access on the user's hard drive).

Cookies contain information that links a user of the website to a webserver (website). If a user accesses that website again, the webserver will read previously stored information and recognize that user on the next visit.

Cookies are mainly used to help the user navigate the website efficiently, perform certain functions and allow the website to remember the actions or preferences of the user over time (this information which can then be used for various purposes such as analysis, statistics or online advertising activities).

There are several types of cookies, depending on different classification criteria, respectively:

  1. Depending on storage time : (i) session cookies (which expire immediately after the webpage visited is closed) or (ii) persistent cookies (which have a longer lifespan, they are retained and the stored information is reused each time the user returns to that website);
  2. Depending on their role : (i) strictly necessary cookies, (ii) functional cookies, (iii) performance and analysis cookies, and (iv) cookies targeting and advertising;
  3. Depending on their source : (i) first party cookies (placed by the Internet domain / website accessed by the user) and (ii) third party cookies (placed by an Internet domain / website other than the one accessed by the user - the accessed website also contains information from a third party website).

We use the following types of cookies:

Strictly needed cookies

These cookies are strictly necessary for the operation of our sites and to use some of the features, such as access to secure areas. Strictly necessary cookies allow you to browse the site and benefit from its features. Without these cookies, we will not be able to provide certain features, such as automatic redirects to the least busy server.  You can block or delete them by changing your browser settings, as described in "How do I control cookies?"

Performance and analysis cookies

These cookies are used to improve the performance and functionality of our sites, but are not essential to their operation.

The information provided by analytics cookies helps operators understand how site visitors use and then use this information to improve the way content is presented to users. However, without these cookies, certain features may become unavailable.

Functional cookies

These cookies improve the functionality of our sites.

Functional cookies record information about the choices users make and also allow us to customize the site to the user's requirements.

These can be set by us or by third-party providers whose services we've added to our pages (such as sharing pages on social networks). If you do not allow these cookies, then some or all of the features may not work properly.

Targeting and advertising cookies

These cookies may provide the ability to monitor users' online activities and to establish user profiles, which can then be used for marketing purposes. For example, based on cookies, the products and services agreed by a user can be identified, this information being subsequently used to send appropriate advertising messages to that user. They also have functions such as preventing the same ad from being repeated continuously, ensuring that ads are displayed correctly and that ads are selected according to the user's interests. Without these cookies, we will not be able to provide ads that are relevant to you.

In general, data on internet browsing activity is collected and analyzed anonymously. If this analysis reveals a specific interest, a cookie is placed on the user's computer and this cookie determines what advertising the user will receive on a subsequent visit to the Internet, which is called interest-based advertising.

Interest-based advertising is a way to deliver ads to the websites you visit and make them more relevant to your interests. The common interests are grouped according to the previous browsing activity and users are served only advertising that matches their interests (determined based on the algorithms used by technologies that use cookies).

To better understand, below is an example of how these technologies work:

Imagine you went to our website looking for a banking product. The next time you browse online, when you go online (on another website) to read, for example, a news article, you will be delivered banking offers as an advertisement. If your browsing habits show that you are interested in a particular type of product (for example, if you searched for a credit product on both our site and other sites), you may receive advertisements for such products.

You will receive these advertising messages because our advertising partners and their advertising servers (such as Google, Facebook) use cookies (placed on the device you use to access our site) that collect information about your visits to our site as well as other sites. They analyze and determine if you have shown an increased interest in certain content (in this case a banking product), and then this information is used to provide you with advertising related to those interests.

The following table provides more information about the cookies used on this website and the purposes for which we use them.




Strictly necessary cookies







detects device type

security cookie

cookies module & settings

cookies module & settings

search module

search module

Performance and analysis cookie


Cookie name: _hjIncludedInSessionSample, _hjid, _hjAbsoluteSessionInProgress, _hjTLDTest, _hjIncludedInPageviewSample, _hjSessionUser_, _hjSession_
User behavior analysis platform via heatmaps, scroll maps or session recording tools.

Functional cookies



cookies module & settings

Functional cookies




internet banking login pop-up & close top notification cookie

Targeting and advertising cookies


audience retargeting cookies and conversion measurement
Targeting and advertising cookies

Google Adwords

audience retargeting cookies and conversion measurement
Targeting and advertising cookies


audience retargeting cookies and conversion measurement

We use the following cookie providers:

  1. Google services

BRD uses technology provided by Google Inc., based at 1600 Amphitheater Parkway, Mountain View, CA 94043, United States (“Google ”) for advertising services. (GoogleAdwords, Google DoubleClick).

Information collected by Google about your use of this site (e.g., submission URL, our web pages you visit, your browser type, language settings, operating system, screen resolution) will be sent to Google servers where they will be stored and analyzed. This server may also be located in the United States.

Google is certified to EU-US standards Privacy Shield , which ensure an adequate level of data protection with respect to the processing of data by Google in the United States. For more information about how Google processes personal data, please see Google Privacy Policy.

  1. Facebook services

BRD uses the technology provided by Facebook Inc., 1601 South California Avenue, Palo Alto, CA 94304, USA (" Facebook ") for online targeting and advertising services, as well as for plug-ins. socialization.

The data collected by Facebook is stored on servers located in the EU and outside the EU, respectively in the United States. Facebook is certified to EU-US Privacy Shield standards. which ensures an adequate level of data protection with regard to the processing of data by Facebook in the USA. For more details on how Facebook processes personal data, please see

  1. Hotjar

BRD uses Hotjar technology to better understand the needs of our users and to optimize the content and user experience on the site. Hotjar is a service that helps us better understand the experience of our users (for example, how much time they spend and on which pages, on which links they choose to click) and this allows us to build and improve our site based on user feedback. Hotjar uses cookies and other technologies (eg. heatmap tools and session recordings) to collect data about the behavior of our users and their devices, without users being able to be identified based on this data. The Session recordings function generates a video recording of a user's session on our site. This feature allows users to record and view anonymous movements, clicks, and scrolls on one or more pages of our site by users. These records are used to understand how they interact with the BRD website, as well as to fix problems with the website and to optimize its graphical interface.

Hotjar may process the following categories of data on behalf of its customers receiving analysis services:
a) the IP address of the terminal from which the BRD website accesses (stored in a form that does not allow the identification of the user);
b) screen resolution;
c) the type of terminal (based on the unique identifiers of the terminal);
d) the geographical location from which the website was accessed (at country level);
e) events performed by the user (mouse movements, mouse location on the page and clicks);
f) pressing the keys;
g) URL, domain;
h) pages visited;
i) the date and time the website / page was visited


You can change your cookie usage settings (except for required cookies) at any time through the cookie control menu below:

Cookie settings panel

Of course, you can also set your browser to block any type of cookies, including those required. However, in this case, the web page may not work properly. Disabling other types of cookies (than necessary) may also affect your operation or experience in using the website.

Details on browser settings for blocking or deleting cookies are available below:

Internet Explorer cookie settings

Set cookies in Firefox

Cookie settings in Chrome

Cookie settings in Safari

We use pixel analysis tools or web beacons in our online advertising business. Pixel is an analysis tool that allows us to measure the effectiveness of our advertising activities carried out by our providers of such solutions by understanding the actions that users perform on our site. These technologies are usually used in conjunction with cookie technology. We use the data provided by Pixel to ensure that our ads are shown to the right people or to build advertising audiences.

Our solution providers are:

  1. Google, including Google DoubleClick;
  2. Facebook;
  3. YouTube.

BRD can use or implement social networking plug-ins. In general, your interaction with a plug-in allows the third-party operator of that social network to collect some information about you, including your IP address, page header information, and browser information.

BRD has implemented the following social buttons:

Browsers generally have built-in privacy settings that provide different levels of cookie acceptance, validity period, and automatic deletion after a user has visited a particular site.

The user must ensure that the browser is always up to date with the latest version. Many of the cookie-based computer attacks are exploited by exploiting vulnerabilities in older versions of browsers. With a clear understanding of how cookies work and the benefits they bring, you can take the necessary security measures so that you can surf the Internet with confidence.

Additional details and contact

Also, if you have any questions about this policy, you can contact us using the contact information available in the Contact .