Created especially for your lifestyle, the BRD Concierge service is dedicated to you 24/7, so you can enjoy as many experiences as possible. Whether you want an avant-garde vacation, a style transformation, assistance in perfecting hobbies or seemingly non-existent tickets, all will be solved by us.

Your time is truly precious, and we are here to make it even more beautiful for you.

CONTACT:

Personalized service available 24/24 at:

- phone number: 0737 410 101

- email address: office@conciergeBRD.ro

You can download the brochure presenting the services BRD Concierge.

What operations can you perform with the Platinum card?

- Quick payments via Apple Pay and Google Pay or payments at merchants, including online and contactless.

- Cash withdrawal;

- Bill payments;

- Balance inquiry;

- Change PIN;

- List of the last 10 transactions;

What types of free assistance do you benefit from?

- Travel: travel information, recovery and forwarding of luggage that has arrived at another destination, advances, etc.

- Medical: advance payment for medical expenses, accommodation during convalescence, etc.

- Legal: legal representation, legal expenses, etc.

See here:

Gold and Platinum Travel Insurance Conditions

PID document - Gold and Platinum Travel Insurance.

Confort Mobile Plus Insurance

We don't live in an ideal world, but we can make sure that we have taken all the safety measures. Confort Mobile Plus is an optional insurance that compensates you in cases of loss or theft of the card, theft of cash with aggression after withdrawal from the ATM, theft of mobile electronic equipment (laptop/phone/tablet), theft with burglary or aggression of the wallet, accidental damage to the screen of the mobile electronic equipment as well as in case of loss or theft of personal documents and keys.

Also opt for the insurance package, specially created for you:

Form - Authorization regarding the change of payment account

Guide to transferring current account relationships

List of exotic currencies